Clean Workspaces, Happy Clients

Every workplace is different, so our office cleaning isn’t priced by square foot alone. During your consultation, we’ll learn how your space is used, how often you’d like us there—weekly, bi-weekly, or every four weeks—and what matters most to your team and clients. From there, we’ll provide Good, Better, Best options: from essentials like trash and floors to full-service care of bathrooms, desks, and client spaces. Each estimate is designed to give our team the time needed to keep your office polished and professional.

Getting started is straightforward. Simply book a free estimate—either on-site or virtual—so we can learn how your workplace runs and what matters most for your team and clients.

Within a day, we’ll put together Good, Better, and Best options for both your initial detail clean and ongoing schedule, tailored to the way your office operates. Once you select the plan that fits, we’ll get your first service on the calendar and you’ll experience the Clean Bees difference: a consistently polished, professional space you can count on.

Yes—absolutely. Clean Bees has been licensed in Northern Colorado for over 25 years, bonded (though we’ve never once had to use it), and fully insured. That coverage protects your business and removes liability from your shoulders while we’re in your workplace.

Just as important as the paperwork is the caliber of our staff. Our cleaners are employees—not subcontractors—carefully vetted and trained to uphold professional standards. They’re high-caliber young professionals who stay with us long-term, supported by daily coaching and ongoing development. It’s that mix of legitimacy and quality people that gives our business clients complete peace of mind.

We bring the cleaning products and equipment needed for service, but it helps when offices keep a small supply closet with basics like a vacuum, sweeper, or mop—this makes everything run more smoothly.

Stocking consumables such as toilet paper, soap, and paper towels is available as an add-on service. If you’d like us to handle this, you’ll just need to provide the items and maintain inventory—we’ll happily refill them in kitchens and restrooms during our visits.

For cleaning itself, we primarily use eco-friendly products through our partnership with Boulder Clean by 1908 Brands, with a few traditional products, like bleach, on hand for tougher jobs. If you prefer certain products, just let us know and we’ll use them in your space.

No need to do any heavy prep before we arrive. A few small steps help our team work efficiently and keep your office looking its best:

• Ensure we’ll have entry access at the scheduled time
• Keep basic tools & anything we stock for you handy in your supply closet (vacuum, industrial sweepers, mops)
• Leave out the Room Rotation Log so we can track which areas get detailed attention
• Secure any sensitive documents or items

With these simple preparations, we can focus on providing a thorough, professional clean while minimizing disruption to your workday.

Yes! We know consistency matters in a workplace, so we do our best to keep the same cleaners assigned to your office. That way, your team sees familiar faces and our staff get to know your space and priorities. Of course, cleaners are human and may occasionally need time off. When that happens, your detailed work order ensures every cleaner—regular or fill-in—has the information they need to deliver the same high-quality service you expect.

Our commercial cleaning hours are Monday through Saturday, 8 AM–5 PM. At this time, we don’t offer service outside of normal business hours, so we are not the best fit for businesses needing evening or Sunday cleanings.

Quality starts with who we hire and how we train—our team members receive daily coaching to uphold Clean Bees standards. We follow a core checklist for what to clean, then customize it to your office needs so your work order reflects the priorities of your workplace.

After every visit you’ll receive a short survey to share feedback. Your dedicated account manager reads your feedback and follows through as needed to keep your preferences up to date and, in the rare case something is missed, can send your team right back for a touch up.

We believe great service isn’t just about getting it right the first time—it’s also about how we jump into acti9on in the rare case things don’t go as planned. We stand by our service and that’s why we guarantee our work 100%. 

For office accounts, we keep billing simple with a single invoice each month via email within the first few days of each month. Through our electronic system we accept ACH payments (free) and credit card payments (a small technology fee applies). Clients who pay through this system are set up on autopay for convenience. We can also accept checks, or if your business requires, we’re open to discussing payments through your own system.

Tips are never expected but always appreciated (industry standard is about 5%). Either way, your service will always receive the same level of care. If you’d like to leave a tip, you can do so in one of two ways:

• Respond to the post-service survey and select a tip amount for the team before submitting—this will be added to your monthly invoice

If you pay by check, you can include a tip amount to be evenly distributed across all cleanings for the month

Our scheduling goal is twofold: to provide consistency for our clients (which ensures superior service) and to keep our cleaners’ schedules full so they can earn the income they expect—and deserve. Scheduling in our industry is complex, but we’ve honed it into a science. As a recurring client, you’re given a permanent spot in our schedule that takes into account your service frequency, the budgeted hours for your home, your scheduling preferences, and even where you live. This means you can count on seeing us with a regular cadence that feels reliable and predictable. Each week, our office team drafts, fine tunes, and locks the schedule 48 hours in advance—giving our cleaners time to prepare for their workdays and ensuring you receive an estimated appointment time one day in advance.

Changes made within 48 hours of service have a ripple effect: they disrupt our staff’s hours, impact other clients, and send our office team scrambling to rework the schedule. That said, we know life happens. Construction, travel, guests, or illness sometimes make cleaning on your regular day impossible. We’ll always do our best to be flexible, and we encourage clients to keep in mind that we can clean while you’re away, or even shift focus to rooms/projects not normally included in your recurring service.

Here’s how our policies help balance flexibility with fairness:

1. Rescheduling a Visit — If you need to move a cleaning off your regular day, we require a minimum of 48 hours’ notice. There is no fee for rescheduled cleanings.
2. Skipping a Visit — Skipping service does mean more time is needed at your next cleaning to achieve the same quality. A fee is applied based on your service frequency:
   • Weekly → $55 fee +45 minutes added to next scheduled cleaning
   • Bi-Weekly → $75 fee +1 hour added next time
   • Every 4 Weeks → $100 fee +1 hour 30 minutes added next time
3. Last-minute Cancellations — Canceling with less than 48 hours’ notice results in a fee equal to 50% of the scheduled service.
4. Changing Frequency or Preferences — Adjustments to frequency, scheduling, or what’s included may take time to implement and could require finding you a new permanent spot in our schedule.
5. Ending Service — If you need to stop recurring service altogether, we kindly ask for at least two weeks’ notice (or ideally one service’s notice) so we can make a smooth transition.

All scheduling changes can be requested calling us at (970) 566-2415 or emailing hello@cleanbees.com and we’ll work with you to make appropriate arrangements.

**If there’s an item in your home or office that carries significant value—whether financial or sentimental—and would be difficult or impossible to replace, we ask that it be omitted from your cleaning or simply put away on cleaning day. These are the kinds of things that, if damaged, could truly break your heart, and it’s best for all involved that we are not responsible for them. No one wants to make that phone call or receive it! Protecting your most precious items helps us focus on delivering a great clean with peace of mind for everyone.

While we make it a habit to practice the utmost care and concern when cleaning, accidents do happen. A full-time cleaner can touch thousands of items in a week, so the likelihood that we will eventually be the ones to break or damage something is an unfortunate reality. That said, we do our very best to minimize these incidents. In the rare event that something is broken or damaged during your cleaning, we will work with you to remedy the situation appropriately.**

Here’s what you can expect:

• The cleaners will inform you about what happened
• They will notify the office, including details and photos
• We ask that you call or email our office to discuss a plan for reimbursement, whether that means repair or a comparable replacement. If it’s important to you, it’s important to us, so please do reach out!

If something is broken or damaged during a cleaning, our team takes it seriously and feels genuine disappointment. That said, Clean Bees cannot take financial responsibility for every item—some things are simply too fragile, worn, or prone to damage through normal use.

While unfortunate, Clean Bees cannot accept financial responsibility when the correct product, tool, or technique is used and damage is still the result. For example:

• Brittle or sun-damaged blinds crumble apart when cleaned with normal effort
• The vacuum pulls an existing snag in a rug and makes the problem worse
• A photo, shelf, set of blinds, or other wall décor comes crashing down but was not hung securely
• A shower cleaner that we’ve used in thousands of homes happens to damage your fixture
• We wash your sheets and your washing machine tears them

Clean Bees will accept appropriate financial responsibility when true accidents occur, or when an incorrect product, tool, or technique is used and damage results. Examples include:

• We drop and break a figurine, spoon rest, or other household item
• A cleaner spills bleach on a bathroom rug
• A Brillo pad is mistakenly used on hardwood and removes the finish

So, what does “accept appropriate financial responsibility” mean? It means that if an item can be repaired, we will obtain a quote and issue you a check in that amount so you can hire your preferred vendor. If repair is not an option, we will consider the age, condition, and current market value of the item for a fair reimbursement paid to you by check, so you can choose the best replacement moving forward.

Here are a few real-life examples of how Clean Bees has handled damage in the past:

1. A cleaner stood on a glass cooktop and it shattered. The cooktop was from 2005; we researched a comparable make, model, and age, and reimbursed the client the fair market cost, which they applied toward a new cooktop.
2. A bottle containing bleach spilled on carpet. We obtained a quick quote for carpet dyeing and reimbursed the client, leaving them free to choose repair or replacement.
3. We broke a collectible figurine that had increased in value. We located a direct replacement and purchased it at current market value for the client.
4. We dropped a stove grate on a newly installed stovetop, causing irreparable damage. We covered the cost of replacing the stovetop with a brand-new one.

By signing up for service, you acknowledge and agree to this policy.

**But really, if there’s an item in your home or office that carries significant value—whether financial or sentimental—and would be difficult or impossible to replace, we ask that it be omitted from your cleaning or simply put away on cleaning day. These are the kinds of things that, if damaged, could truly break your heart, and it’s best for all involved that we are not responsible for them. No one wants to make that phone call or receive it! Protecting your most precious items helps us focus on delivering a great clean with peace of mind for everyone.**

If you’re looking for a one-size-fits-all national janitorial company, that’s not us. Clean Bees is local, relationship-driven, and built to deliver consistently polished offices with a personal touch. Our clients choose us because they want a dependable partner who knows their workplace—not just a rotating list of contractors. With decades of industry experience and a trained team you can count on, we make sure your office looks professional every time. The best way to know if we’re the right fit is to schedule a free consultation—we’ll walk your space, understand your priorities, and put together options tailored to your business.