You’re Managing a Lot. Cleaning Shouldn’t Be One More Thing.

No two households are alike, which is why our recurring service is never priced by square foot. Instead, we take time during your consultation to understand your home, routine, and priorities—who lives there (pets included!) and how you use your space. From there, we’ll create a few tailored options (Good, Better, Best), balancing frequency and scope so you can choose the fit that works best. Whether it’s bathrooms once a month or a full-home clean every week, your quote is designed to give our team the right amount of time to deliver the spotless results you deserve.

Getting a quote is simple. First, schedule your free estimate—whether in person or virtual, we’ll meet you when it’s most convenient and take time to get to know your home and needs.

Within one day, we’ll provide Good, Better, and Best options for both your initial deep clean and your recurring service so you can choose what works best for your household. Once you say yes, we’ll schedule your first cleaning and you’ll see the Clean Bees difference: consistent, high-quality service that keeps your home spotless.

Yes—of course. Clean Bees has been licensed in Northern Colorado for over 25 years, bonded (though we’ve never once had to use it), and fully insured. That insurance protects you as the homeowner—removing liability from your shoulders and giving you peace of mind while we’re in your home.

But the paperwork is only part of the story. What really sets us apart is our people. Our cleaners are carefully vetted, high-caliber young professionals who stick with us long-term. They’re employees, not subcontractors, and receive daily coaching and ongoing development. It’s that combination of legitimacy and quality staff that gives our clients real confidence in choosing Clean Bees.

We provide nearly all the supplies and tools needed for your clean. The only items we ask you to supply are your household vacuum (to prevent cross-contamination between homes), a few paper towels, and trash can liners sized for your bins.

Clean Bees partners with Boulder Clean by 1908 Brands, so our standard products are primarily eco-friendly. Most of your home can be cleaned effectively with soap and water, but for tougher jobs, we do carry a few traditional products, like bleach, as backup. If you’d like us to avoid any particular product, just let us know—we’re glad to customize to your preferences.

Fear not—you don’t need to clean before the cleaners come! But a little prep helps us make the most of our time in your home. On cleaning day, here’s what works best:

• Tidy up anything you don’t want us to handle
• Make sure your vacuum is empty and in good working order
• Ensure you are stocked up on paper towels & trash can liners (we’ll note their storage spot on your work order)
• Set out the Room Rotation Log so we know which areas are due for a deep clean
• Confirm we’ll have entry access (fresh keypad batteries or a hide-a-key in place)
• Secure pets if needed
• Set your home to a comfortable temperature for our team

These small steps let us focus on what we do best—delivering spotless results every visit.

Yes! We know how important consistency is—for both our clients and our cleaners. To the best of our ability, we keep the same team assigned to your home so you see the same Bees who know your preferences. Our service area is divided into four quadrants with dedicated team members working routes close to their own homes. That way, if a fill-in is ever needed, they come from the same route—so you’ll still likely see the same familiar faces. It’s a system that makes our team of 45+ feel like a much smaller, more personal crew.

And to make sure nothing is ever missed, every client has a detailed work order that outlines their home and priorities. This ensures that even if one of your regular Bees is out, any team member can step in and deliver the same great service.

We love furry friends! That said, many pets react differently when their owners aren’t around—especially with new people and cleaning equipment in the mix. For everyone’s safety (and peace of mind), if your dog is wary of strangers, it’s best to keep them in a room we don’t clean or arrange for doggie daycare during service. If your pup is friendly and well-behaved, they’re welcome to roam freely. We’ll refresh their water, and with your permission, we can even let them out or give them a treat.

Quality starts with who we hire and how we train—our cleaners receive daily coaching to uphold Clean Bees standards. We use a foundational checklist for what to clean, then layer in your unique preferences to build a detailed, room-by-room work order that evolves as your household needs change.

To ensure consistency, our training team conducts occasional on-site check-ins, and after every visit you’ll receive a short survey to share feedback. Your dedicated account manager reviews your feedback to keep your preferences up to date and, in the rare case something is missed, can send your team right back for a touch up.

We believe great service isn’t only about getting it right the first time—it’s also about how quickly and thoughtfully we respond when things don’t go as planned. With Clean Bees, your satisfaction is 100% guaranteed.

Your first visit is billed within the range outlined in your estimate, and you’ll receive an invoice by email within about three business days. Payments can be made electronically—ACH is free, or you can use a credit card (a small technology fee applies). Autopay is required for repeat service clients. From then on, your recurring price is fixed, and your method on file is processed within 1–3 business days of each cleaning.

Gratuity is never expected but always appreciated. We’ve built any easy option to offer a tip for your team right into the quick survey you’ll receive after each visit. Many clients choose to leave a little extra for a job well done (industry standard is around 5%), but you’ll always receive the same level of care whether you tip or not. When you do, 100% of it goes directly to your team and is distributed evenly.

Our scheduling goal is twofold: to provide consistency for our clients (which ensures superior service) and to keep our cleaners’ schedules full so they can earn the income they expect—and deserve. Scheduling in our industry is complex, but we’ve honed it into a science. As a recurring client, you’re given a permanent spot in our schedule that takes into account your service frequency, the budgeted hours for your home, your scheduling preferences, and even where you live. This means you can count on seeing us with a regular cadence that feels reliable and predictable. Each week, our office team drafts, fine tunes, and locks the schedule 48 hours in advance—giving our cleaners time to prepare for their workdays and ensuring you receive an estimated appointment time one day in advance.

Changes made within 48 hours of service have a ripple effect: they disrupt our staff’s hours, impact other clients, and send our office team scrambling to rework the schedule. That said, we know life happens. Construction, travel, guests, or illness sometimes make cleaning on your regular day impossible. We’ll always do our best to be flexible, and we encourage clients to keep in mind that we can clean while you’re away, or even shift focus to rooms/projects not normally included in your recurring service.

Here’s how our policies help balance flexibility with fairness:

1. Rescheduling a Visit — If you need to move a cleaning off your regular day, we require a minimum of 48 hours’ notice. There is no fee for rescheduled cleanings.
2. Skipping a Visit — Skipping service does mean more time is needed at your next cleaning to achieve the same quality. A fee is applied based on your service frequency:
   • Weekly → $55 fee +45 minutes added to next scheduled cleaning
   • Bi-Weekly → $75 fee +1 hour added next time
   • Every 4 Weeks → $100 fee +1 hour 30 minutes added next time
3. Last-minute Cancellations — Canceling with less than 48 hours’ notice results in a fee equal to 50% of the scheduled service.
4. Changing Frequency or Preferences — Adjustments to frequency, scheduling, or what’s included may take time to implement and could require finding you a new permanent spot in our schedule.
5. Ending Service — If you need to stop recurring service altogether, we kindly ask for at least two weeks’ notice (or ideally one service’s notice) so we can make a smooth transition.

All scheduling changes can be requested calling us at (970) 566-2415 or emailing hello@cleanbees.com and we’ll work with you to make appropriate arrangements.

**If there’s an item in your home or office that carries significant value—whether financial or sentimental—and would be difficult or impossible to replace, we ask that it be omitted from your cleaning or simply put away on cleaning day. These are the kinds of things that, if damaged, could truly break your heart, and it’s best for all involved that we are not responsible for them. No one wants to make that phone call or receive it! Protecting your most precious items helps us focus on delivering a great clean with peace of mind for everyone.

While we make it a habit to practice the utmost care and concern when cleaning, accidents do happen. A full-time cleaner can touch thousands of items in a week, so the likelihood that we will eventually be the ones to break or damage something is an unfortunate reality. That said, we do our very best to minimize these incidents. In the rare event that something is broken or damaged during your cleaning, we will work with you to remedy the situation appropriately.**

Here’s what you can expect:

• The cleaners will inform you about what happened
• They will notify the office, including details and photos
• We ask that you call or email our office to discuss a plan for reimbursement, whether that means repair or a comparable replacement. If it’s important to you, it’s important to us, so please do reach out!

If something is broken or damaged during a cleaning, our team takes it seriously and feels genuine disappointment. That said, Clean Bees cannot take financial responsibility for every item—some things are simply too fragile, worn, or prone to damage through normal use.

While unfortunate, Clean Bees cannot accept financial responsibility when the correct product, tool, or technique is used and damage is still the result. For example:

• Brittle or sun-damaged blinds crumble apart when cleaned with normal effort
• The vacuum pulls an existing snag in a rug and makes the problem worse
• A photo, shelf, set of blinds, or other wall décor comes crashing down but was not hung securely
• A shower cleaner that we’ve used in thousands of homes happens to damage your fixture
• We wash your sheets and your washing machine tears them

Clean Bees will accept appropriate financial responsibility when true accidents occur, or when an incorrect product, tool, or technique is used and damage results. Examples include:

• We drop and break a figurine, spoon rest, or other household item
• A cleaner spills bleach on a bathroom rug
• A Brillo pad is mistakenly used on hardwood and removes the finish

So, what does “accept appropriate financial responsibility” mean? It means that if an item can be repaired, we will obtain a quote and issue you a check in that amount so you can hire your preferred vendor. If repair is not an option, we will consider the age, condition, and current market value of the item for a fair reimbursement paid to you by check, so you can choose the best replacement moving forward.

Here are a few real-life examples of how Clean Bees has handled damage in the past:

1. A cleaner stood on a glass cooktop and it shattered. The cooktop was from 2005; we researched a comparable make, model, and age, and reimbursed the client the fair market cost, which they applied toward a new cooktop.
2. A bottle containing bleach spilled on carpet. We obtained a quick quote for carpet dyeing and reimbursed the client, leaving them free to choose repair or replacement.
3. We broke a collectible figurine that had increased in value. We located a direct replacement and purchased it at current market value for the client.
4. We dropped a stove grate on a newly installed stovetop, causing irreparable damage. We covered the cost of replacing the stovetop with a brand-new one.

By signing up for service, you acknowledge and agree to this policy.

**But really, if there’s an item in your home or office that carries significant value—whether financial or sentimental—and would be difficult or impossible to replace, we ask that it be omitted from your cleaning or simply put away on cleaning day. These are the kinds of things that, if damaged, could truly break your heart, and it’s best for all involved that we are not responsible for them. No one wants to make that phone call or receive it! Protecting your most precious items helps us focus on delivering a great clean with peace of mind for everyone.**

Choosing a recurring cleaning service is a big decision. Many of our clients come to us after trying other companies and are ready for something rare: consistent, superior service they can rely on.

If what you value is high-quality cleanings, reliable scheduling, a dedicated and consistent team, and truly professional service, we’d love to meet you.

The easiest way to know if we’re the right fit is to schedule a free consultation—ask every question, share your priorities, and see firsthand why so many clients choose Clean Bees and stay with us for years.